Quality Maintenance Lead
Dhaka Factory, BAT Bangladesh
July 2019-Jan 2022
Championing Quality
Actively supported the manufacturing team in applying Integrated Work Systems (IWS) within Quality Assurance, achieving a 100% Q2S record in Cell 4 Line 2 for eight consecutive months.
Spearheaded the installation of Moisture Meters without original equipment manufacturer (OEM) assistance, resulting in a significant improvement in tobacco moisture conformance.
Cultural Acceleration
Led the celebration of “World Quality Day” in BAT Bangladesh in 2020 & 2021
Played a leading role in fostering quality capability on the shop floor by delivering targeted quality training, deploying quality tools, and successfully rolling out the Quality Behavior Observation System (QBOS) in SMD.
Digital Transformation
Led the implementation of the Global Manufacturing Execution System (GMES) to digitize quality assurance processes, enhancing traceability and real-time monitoring.
Oversaw the successful rollout of local Online Quality Software for automated KPI reporting, leading to an annual reduction of 8,000 man-hours. This was named as “Aura”
Leading the Audits
Successfully handled
- Quality Assessment Tool (QAT) in 2019
- Factory Manufacturing Audit in 2021
Provided quality systems support to the BAT Papua New Guinea team in preparation for a Global Manufacturing Audit in 2022, reflecting the global impact of quality expertise.
Awards & Honor
Spotlight (2020-21)
Roll-out of Safety Behavior Observation System in Quality in 2020. [Championed safety culture in the quality domain by introducing Environment, Health, and Safety (EHS) tools such as the Behavior Observation System (Pulsar) and implementing a safety map for quality equipment]
Moisture Meter Installation without OEM Support in 2021
Leading Celebration of “World Quality Day” in 2021